Written By Sarah Hodges “We’re changing our benefits plan next year, and I need to know how to deliver the news to our staff,” said an executive coaching client in a recent session.The delivery of bad news is a common topic that comes up whenever I’m coaching a leader who sees the value in an engaged culture. They know that sometimes they have to make hard decisions for the good of the organization as a whole, but they also want to protect employee morale.“How should I tell them?[...]

